Shipping Policy
Effective Date: 26 March 2026
Delivery Areas & Timeframes
Kimberley
1–3 business days
Outside Kimberley
3–5 business days
Customers within Kimberley can expect delivery within 1–3 business days. Orders outside the region are delivered within 3–5 business days, depending on location and order size.
Shipping Costs
- Flat rate applies within Kimberley
- Bulk delivery fees apply for outlying areas
Additional Notes
- Delivery times may vary due to external factors
- Customers will be notified of any delays
Stock & Fulfilment
MoonSoft maintains physical stock of all listed products.
This is not a dropshipping business.
Inventory is:
- Purchased in bulk from verified suppliers
- Stored and distributed from Kimberley, South Africa
Proof of stock and purchase documentation is available upon request.